Currently we do not support this feature to be done by yourself as we want to ensure the 100% security for your account, but you can request it by sending us an email at In this email you have to include:

  1. Your name
  2. Your website's URL
  3. Your phone number
  4. A screenshot from the Analytics page on your IBN Cloud account
  5. Your email that is associated with your account
  6. Your current password
  7. The new username